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WebCRM at the Speed of Light, Fourth Edition: Social CRM 2.0 Strategies, Tools, and Techniques for Engaging Your Customers 4th Edition is written by Paul Greenberg and … WebCRM at the Speed of Light, Fourth Edition, reviews the latest technological developments in the operational side of CRM, including vertical applications, and explains the fundamentals of the multifaceted …
WebNov 18, 2009 · Written by CRM guru Paul Greenberg, CRM at the Speed of Light, Fourth Edition, reveals best practices for a successful Social CRM implementation. Greenberg explains how this new paradigm involves the customer in a synergetic discussion to provide mutually beneficial value in a trusted and transparent business environment. WebFind many great new & used options and get the best deals for CRM at the Speed of Light, Fourth Edition : Social CRM 2. 0 Strategies, Tools, and Techniques for Engaging Your …
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